STORE CREDIT, BABY

So you've had a change of heart. Maybe Mercury is in retrograde again. Maybe yesterday you were bad & bucatini, and today your ex texted you back.

We get it.

All eligible returns will receive store credit.

THE BORING BUT IMPORTANT PART

To qualify for store credit:

Your item must be unworn, unused, and in its original condition.

Return requests must be made within 14 days of delivery, via email

Items marked final sale are, in fact, final sale.

DAMAGED OR WRONG ITEM?

If we somehow sent you the wrong thing or your order arrived looking like it got in a fight with the postal system, DM us or email us.

STORE CREDIT RULES

Store credit never expires. Because no one makes a good purchase in a rush.

Thanks for being hot and supporting a small brand instead of a giant faceless corporation!!!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cece@sluttispaghetti.com.